Frequently Asked Questions
Everything you need to know about your gear and our service.
What is the average shipping time for performance gear?
Standard shipping typically takes 3-5 business days. Express options are available at checkout for athletes who need their equipment faster.
Can I return equipment if it has been used?
To ensure the safety and hygiene of our community, we only accept returns on items in original, unused condition with tags attached within 30 days of purchase.
How do I determine the right size for my apparel?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable athletic fit.
Does WHITESPACE offer a warranty on hardware?
Yes, all our technical sports hardware comes with a 1-year limited warranty covering manufacturing defects and structural failures under normal use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my high-performance fabrics?
To maintain moisture-wicking properties, we recommend machine washing cold with like colors and hanging to dry. Avoid using fabric softeners or bleach.